Quality Assurance Officer

Why this role matters

The Quality Assurance Officer, based in Fiji (Nadi), playing a crucial role  role ensuring our products are safe, compliant, and ready for supply by managing batch documentation, CAPA, change controls, deviations, and quality investigations. The role also supports vendor qualification, maintains quality agreements, and assists with risk management and internal/external audits. With Seer Pharma or equivalent training, the QA Officer helps uphold the highest standards of quality across all operations.

 What you'll do

• Vendor Management: Qualify new/existing vendors, maintain updated vendor records, and manage technical/quality agreements.
• Quality & GMP Compliance: Review and release materials/products, manage deviations and CAPAs, approve GMP documents, support risk management, and ensure daily compliance of critical systems.
• Audit Readiness: Support internal and external audits, identify non-compliances early, and maintain accurate QA documentation.
• Health & Safety: Promote safe work practices and maintain a healthy work environment.
• Training & Development: Maintain training records, deliver training sessions, stay updated with regulatory guidelines, and support staff capability and performance.

What you'll bring

• Bachelor’s degree in Chemistry, Biology, or a related science (required).
• Minimum 2 years' experience in a pharmaceutical manufacturing environment.
• Knowledge of GMP, HACCP, quality systems, and production processes.
• Strong ability to multitask, prioritize, and adapt to changing needs.
• Technical writing capability and confidence in coaching/training others.
• Proficiency in Microsoft Office.

Why join us?

• Join a team who want to hear all of our people’s voices making us a great place to work.
• Room to grow - we're all about developing our people and promoting from within.
• Generous leave- enjoy an extra weeks leave above the legislation minimum.
• Maternity and Paternity perks – mothers can spend an extra two weeks fully paid with their new baby and fathers can spend one week fully paid welcoming their new baby into the family.
• Life insurance cover to keep you and your family secure.
• Our THRIVE wellbeing programme and EAP support is all about helping you be your best.

About Us

Douglas is one of New Zealand's greatest pharmaceutical success stories with an ever-expanding footprint into global markets.  We're working to develop, trial, manufacture, test, pack and distribute the very best medicines, nutraceuticals and products to over 40 countries.

At Douglas there are 700 of us - including top scientists, researchers, manufacturers, regulators and engineers, and together we're on a mission to make high quality, effective, accessible and sustainable products for people who need it. We're here to do our life's best work.

Douglas Pharmaceuticals Fiji operates a state-of-the-art, TGA-certified GMP facility in Nadi, proudly manufacturing high-quality pharmaceutical products for local and global markets.

If you’re passionate about quality, innovation, and contributing to health and wellbeing, we invite you to explore opportunities with us. 

Come join us on this mission to improve lives!