11 business systems analyst jobs found

The Role - Quality Assurance & Training Analyst We are seeking a dynamic and experienced Quality Assurance & Training Analyst to join our growing organization and lead our Customer Care team supporting the Sales and CX functions. This role ensures operational excellence through comprehensive quality monitoring, training delivery, and performance development across eCommerce and Customer Service accounts. This role combines quality assurance oversight, training facilitation, nesting support, and hands-on workflow coverage to maintain minimum 95% quality standards and drive continuous improvement. Key Responsibilities Quality Monitoring & Evaluation Conduct a minimum of two quality evaluations per workflow per agent each week across all channels, using consistent scoring for accuracy, compliance, soft skills, and customer experience Maintain a minimum 95% quality standard and complete all evaluations within 24 hours...

Smart Succession Services Fiji is a leading outsourcing firm, specializing in Australian and New Zealand bookkeeping and taxation services. We are looking for dynamic, driven individuals to join our growing team and play a key role in our ongoing success Key Responsibilities Maintain an accurate record of financial transactions and ensure data is up to date in the accounting systems. Perform reconciliations of balance sheet accounts periodically. Processing all the transactions in the bank and credit card accounts on a regular basis, identifying the issues or discrepancies and inform them to the operations team. Knowledge of GST, business activity statements and instalment activity statements. Monitor financial transactions and ensure compliance with accounting standards and company policies. Processing Payroll (weekly, fortnightly, monthly) according to the Australian Taxation guidelines and sending the payable information to the operations team with payslips....

📍 Universal Electronics – Suva, Fiji Universal Electronics is looking for a hands-on, reliable Technician to support our growing business. This role is ideal for someone who enjoys problem-solving, working in the field, and delivering quality technical work across a range of electronic and security systems. 🔑 Key Responsibilities Install, configure, and maintain CCTV systems, alarms, and antennas Perform general electronic repairs (TVs, small appliances, devices) Carry out basic electrical repairs and troubleshooting Diagnose faults and provide practical, cost-effective solutions Support customers with setup, maintenance, and after-sales service Ensure all work meets safety and quality standards Maintain tools, equipment, and job records 🧠 Skills & Experience Electronics Diploma and Certificate  Experience in CCTV, alarm systems, or antenna installation Strong troubleshooting and repair skills in electronics Basic knowledge...

Kokomo Private Island Fiji is seeking experienced personnel as a Procurement Officer based at Kokomo Private Island, Kadavu can work in the procurement department and oversees a vital part of the supply chain. The Procurement Officers responsibilities include evaluating suppliers, maintaining relationships, approving products, and ensuring the cost-effective procurement of materials, parts, or goods.     Responsibilities Follow comprehensive procurement strategies that align with the resort's operational needs and budgetary constraints. Conduct market research to identify potential suppliers and trends that can enhance the resort's offerings and cost efficiency. Establish and maintain strong relationships with suppliers and vendors. Evaluate and select suppliers based on quality, reliability, pricing, and service. Negotiate contracts, terms, and conditions with suppliers to secure advantageous terms . Assist in the...

At Digicel Pacific, we’re on the lookout for dynamic individuals to join our expanding team. If you thrive in a fast-paced telecommunications environment and meet the desired qualifications, we’d love to hear from you! We are currently seeking a highly motivated Opex Accountant to join our Finance Team at the Nabua office, reporting to the Financial Controller – Tonga. This is an exciting opportunity to be part of our growth and innovation! This role will be based in Fiji and is responsible to maintain proper accountability of all OPEX functions and provide business support to Digicel Tonga Ltd. Core responsibilities:   Review and approve OPEX PO’s in workplace twice daily. Ensure that no PO’s are approved without budget. Ensure PO Approval Timetable is always followed. Working with FC to improve process controls, cost optimization and initiatives for the market. Preparing the operating expenditure budget for the company....

Do you want to come to work with a smile and leave with one as well?   In between those smiles, your day will be filled with exciting challenges, collaboration in a global organisation, continuous learning, and making an impact.  If this is how you envision your career, Colgate-Palmolive is the place to be! Our trusted household brands, dedicated employees, and commitment to sustainability make us a company passionate about building a future to smile about—for our employees, consumers, and communities. The pride in our brand fuels a workplace that encourages creativity, innovation, and authenticity, which has driven our success for generations.  If you want to work for a company that lives by its values, then give your career a reason to smile... every single day. What role will you play as a member of the CS&L team? Are you a supply chain professional with a passion for precision and a knack for navigating international logistics? In this high-impact position, you...

SOS Outsourcing is seeking a detail and customer focused person to join our team. You'll support our biggest client, in a critical part of their business. The client supports vulnerable people in the Australian Aged Care market. Your contribution to the lives of those in the community will be real and rewarding. You will have the following qualities to be successful: Hardworking and reliable Ability to learn new computer systems Handle stressful situations and solve them with a smile Attention to detail Adapt quickly and on the run to changes that occur Problem solving wizard! Previous experience is not necessary but someone that has knowledge of rostering or a similar skill set where attention to detail and a friendly, calm phone manner will be an advantage. SOS Outsourcing embraces a culture of kindness. This makes for a wonderful working environment where you will feel supported and valued. For high performers, this role will grow into a full scheduler...