3 call outsourced centres jobs found in Nadi

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Apr 18, 2026
Full time
Customer Service Agent
Get Picked Up Airport Central Building, Nadi, Fiji
About Us: Get Picked Up is a fast-growing, Australian-owned transport company providing reliable, pre-booked transport for NDIS participants, insurance clients, and corporate travel. We're expanding our Fiji team to support operations and ensure smooth service for both drivers and customers. About the Role: We're looking for an experienced and motivated Customer Service Agent to join our team in Fiji. The key focus of this role is customer service taking care of customers and drivers' enquiries, booking creation, amendments, cancellations and customer's complaints. An excellent customer service skill is required.  Key Responsibilities: Onboard new drivers, ensuring all documentation and system requirements are completed accurately Follow up with drivers to support onboarding and help meet recruitment targets Handle booking requests Resolve issues efficiently and provide excellent service to both drivers and customers Communicate clearly with...
Apr 27, 2026
Full time
Customer Care Consultant - Virtual Receptionist - Nadi
Pacific Centrecom Fiji Limited Nadi, Fiji
Key Responsibilities Professionally handling inbound calls for our clients and positively representing their brand. Promptly and efficiently taking and relaying messages to clients. Being a reliable team player with a helpful and positive attitude. Offering a warm phone presence, bringing your best self to work. Providing an exceptional level of customer service. Proactively think along with the customer to resolve their questions quickly. Compliance with the Service Level Agreement and focused on customer loyalty. Ability to deal with sensitive/emotive situations while identifying and fulfilling the customers’ needs. Ability to deliver product knowledge to customers, incorporating all company services. Ability to find solutions when there are changes in circumstances or requirements Strengthening existing guests’ relationships while building new connections with potential guests. Essential Skills & Experiences...
Apr 22, 2026
Full time
Customer Care Consultant - Nadi
Pacific Centrecom Fiji Limited Nadi, Fiji
Key Responsibilities Providing an exceptional level of customer service to customers via call, emails and live chat. Proactively resolve customer queries Compliance with the Service Level Agreement and focused on customer loyalty Ability to deal with sensitive/emotive situations while identifying and fulfilling the customers’ needs. Achieving sales of our core products, for direct bookings while enhancing each experience by upselling on a range of products, services and destinations Ability to find solutions when there are changes in circumstances or requirements Strengthening existing customer relationships while building new connections with potential customers. Interacting & supporting team members around the globe. Essential Skills & Experiences: Essential Commitment towards delivering exceptional service Attention to detail, combined with strong communication skills Fast learner who can...