3 jobs found in Suva

The position is responsible in providing information to service users on hospital activities and maintain positive reputation of the hospital. Ensure the provision of quality health care and services are delivered to all customers in a prompt and efficient manner. Ensure customer complaints are attended to in a timely manner. Key Responsibilities 1. Engaging with service users on expectations of service provision. 2. Liaising with Operational staff on feedback of service provision. 3. Attend to customer complaints in a timely manner. 4. Oversee the continuous quality improvement by auditing services provided against set standards. 5. Collecting data, analysing informing relevant personnel for use in planning and improvements in customer services through development and implementation of improvement plans. 6. Assist in training and educating staff on customer service. 7. Actively contribute to all corporate requirements of the Ministry, including planning,...

To be successful in this role you will need: Proven experience in a dispatch or logistics role, preferably within the manufacturing or construction materials supplier/hardware business. MS Office knowledge – word, excel and power point Strong communication and interpersonal skills Good command of both spoken and written English Ability to work individually or in a team Ability to multitask, prioritize and meet deadlines. Group 9 (Forklift) Drivers License will be an added advantage Role Responsibilities: Coordinate and manage the dispatch of products to ensure safe, timely and accurate deliveries. Communicate effectively with drivers, production team and customers to facilitate smooth operations. Maintain accurate records of dispatch activities, including delivery schedules, vehicle logs and customer interactions. Address and resolve any issues or discrepancies related to deliveries promptly. Working closely with other...