24 other jobs found in Suva

About Us Centrecom Pte Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provider outsourcing contact centre and back-office services to both local and international clients 24/7. Our “Cente of Excellence” has engaged state-of-the-at technology to ensure the highest quality of customer service can be achieved and sustained into the future. The role - Customer Experience Consultant - Sales (Ecom) Suva As a Customer Experience Consultant, you will handle customer enquiries and deliver exceptional service through inbound/outbound voice and written channels. You wil l take ownership of resolving customer needs, driving client retention, and generating revenue growth — all while maintaining accuracy, quality, and a 'one call' resolution experience.. Experience and skills 1. Sales Performance and Revenue...

Description A Housekeeping Manager is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. What will I be doing? As a Housekeeping Manager, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. A Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards: Oversee housekeeping operations Oversee Laundry Operations Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement Operate within departmental budgets through effective stock and cost controls and well managed schedules Set departmental targets and objectives, work schedules, budgets, and policies and procedures...

Carpenters Finance, a division of Carpenters Fiji Limited has exciting opening for a dynamic and suitably qualified and experienced Administration Officer to be based in Suva KEY RESPONSIBILITIES: Ensure and provide proper supervision on the Stationery, Fleet and other operations of the Division Maintain and monitor Stationery and other resource stock levels Ensure that branches are adequately equipped with Stationery and other relevant resources at all times Ensure resources are dispatched to all regions in a timely manner Liaise with internal and external stakeholders to carry out maintenance and carpentry works in branches where required Attend/respond to all correspondence with urgency upon receipt from Management or resource request from branches Ensure proper mail management through timely and efficient receipt and dispatch of mails on a daily basis Ensure all admin related issues are solved within appropriate timeframes Maintain required...

The Role  Pepper Advantage is seeking an experienced and proactive Operational Risk Manager to join our team. The Operational Risk Manager will be responsible for reviewing and assessing controls across the organisation. You will work closely with Senior Management to develop and implement the annual risk-based monitoring and testing plan. Key responsibilities include supporting the development and maintenance of the annual risk assessment process, identifying changes in risks and controls, and contributing to the design, implementation, and continuous enhancement of the Enterprise Risk Management Framework. This role plays a critical part in ensuring consistent and effective management of operational risk across the business Key Responsibilities Risk Framework/Programme Development Input to the design of an appropriate Enterprise Risk Management framework including the maintenance of policies and procedures Ensure implementation of regulatory and...

Key Responsibilities Schedule service jobs and technician call-outs. Coordinate between clients, contractors, and internal teams to ensure smooth job delivery. Book in equipment for repairs and track timely completion. Process client purchase orders before releasing repaired equipment. Manage client appointments, answer calls, and maintain service records. Monitor ongoing jobs and assist the Operations Manager with tracking technicians’ productivity. Open and manage job cards and ensure timely completion. Communicate with clients via phone, email, and in person. Perform other duties as assigned by management. Requirements Minimum Year 13 / Form 7 education; experience in a similar role is an advantage. Strong attention to detail and ability to learn quickly. Good written and spoken English communication skills. Computer literate with proficiency in MS Office. Strong organizational and time management skills....

The Role -Customer Service Manager- Ecom & Retail- (Suva) Shared Role The Role of Customer Success Manager will oversee Customer Care Consultants to ensure positive morale and efficient daily operations. The incumbent will provide service to our clients and customers by developing and implementing best call centre methods and procedures. In addition, you will be required to make suggestions for system and process improvement based on your knowledge of daily and ground operations. Key Responsibilities Department/Division managed effectively Management through the organiz ation performance management system Internal procedures and guidelines maintained Budget preparation, monitoring and management Risk management planning and assessment Provide technical / professional advice to clients and other stakeholders Conduct research and compile reports for management Informed management and other stakeholders...

CJ Patel Group is a diverse group of companies operating with over 90 years of history across a variety of industries all with the common goal of delivering world-class products and services. The CJP Group controls operations of over 13 different companies using a variety of ownership model from joint ventures to wholly owned subsidiaries. With the head office in Suva, CJ Patel Group has extended manufacturing, sales, distribution, and service businesses in Fiji with renowned brands and products and significant exports to several countries and other regional markets such as New Zealand, East Timor, Vanuatu, Kiribati, Tonga, Samoa and Papua New Guinea. About Us: Newman Pte Limited , a subsidiary of the CJ Patel Group, is the largest electronic payments processor of prepaid mobile airtime top-up services in Fiji. The company plays a vital role in sales and distribution of prepaid mobile services, specializing in electronic recharge, transaction processing, and other...