7 business systems analyst jobs found in Suva

The Role - Quality Assurance & Training Analyst We are seeking a dynamic and experienced Quality Assurance & Training Analyst to join our growing organization and lead our Customer Care team supporting the Sales and CX functions. This role ensures operational excellence through comprehensive quality monitoring, training delivery, and performance development across eCommerce and Customer Service accounts. This role combines quality assurance oversight, training facilitation, nesting support, and hands-on workflow coverage to maintain minimum 95% quality standards and drive continuous improvement. Key Responsibilities Quality Monitoring & Evaluation Conduct a minimum of two quality evaluations per workflow per agent each week across all channels, using consistent scoring for accuracy, compliance, soft skills, and customer experience Maintain a minimum 95% quality standard and complete all evaluations within 24 hours...

📍 Universal Electronics – Suva, Fiji Universal Electronics is looking for a hands-on, reliable Technician to support our growing business. This role is ideal for someone who enjoys problem-solving, working in the field, and delivering quality technical work across a range of electronic and security systems. 🔑 Key Responsibilities Install, configure, and maintain CCTV systems, alarms, and antennas Perform general electronic repairs (TVs, small appliances, devices) Carry out basic electrical repairs and troubleshooting Diagnose faults and provide practical, cost-effective solutions Support customers with setup, maintenance, and after-sales service Ensure all work meets safety and quality standards Maintain tools, equipment, and job records 🧠 Skills & Experience Electronics Diploma and Certificate  Experience in CCTV, alarm systems, or antenna installation Strong troubleshooting and repair skills in electronics Basic knowledge...

At Digicel Pacific, we’re on the lookout for dynamic individuals to join our expanding team. If you thrive in a fast-paced telecommunications environment and meet the desired qualifications, we’d love to hear from you! We are currently seeking a highly motivated Opex Accountant to join our Finance Team at the Nabua office, reporting to the Financial Controller – Tonga. This is an exciting opportunity to be part of our growth and innovation! This role will be based in Fiji and is responsible to maintain proper accountability of all OPEX functions and provide business support to Digicel Tonga Ltd. Core responsibilities:   Review and approve OPEX PO’s in workplace twice daily. Ensure that no PO’s are approved without budget. Ensure PO Approval Timetable is always followed. Working with FC to improve process controls, cost optimization and initiatives for the market. Preparing the operating expenditure budget for the company....