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Hotels & Resorts  (1)
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Paradise Cove Resort
Sep 06, 2026
Full time
Front Office Supervisor (Octopus Resort)
Paradise Cove Resort Remote (Octopus Resort, Fiji)
Goolma Ltd which operates Paradise Cove Resort, Blue Lagoon Beach Resort & Octopus Resort is seeking applications from a range of qualified and experienced professional candidates for the following position: Front Office Supervisor - Octopus Resort Join our team and help deliver exceptional guest/customer experiences from the moment they arrive. As a Front Office Supervisor , you will oversee daily front desk operations, lead the team to provide outstanding service, ensure smooth check-ins/check-outs, manage bookings and reservations, handle escalations professionally, and maintain accurate records. Key Responsibilities Supervise front desk staff and ensure excellent service standards Oversee check-in/check-out, reservations, and guest/customer inquiries Handle complaints, escalations, and service recovery when needed Coordinate with housekeeping, maintenance, and other departments Manage shift schedules and daily reports Ensure compliance...
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