KPMG
Nadi, Fiji
Technology Services – Consultant (6-month Contract)
Nadi, Fiji
Contract
Department: Fiji Dynamix (FDX) - Connected Technologies
Office Location: Nadi
Company Description
The Fiji Dynamix division provides value to our Australian clients through delivery of engagements including work plans, timelines, project management, and resource allocation.
Job Description
Ensures IT processes and procedures are followed.
Provide Tier 1 service desk support to end users.
Identifies and escalates support requests that are symptomatic of an unresolved underlying problem in IT equipment or services.
Records all relevant information including progress accurately in the Service Request in ITSM Tool (ServiceNow) in accordance with KPMG Policy and Processes.
Accurate diagnosis of root cause – Incident or Request. Resolution actioned or assigned task(s) to appropriate...