BTR Fiji
Level 1 Ceekay Building, Raojibhai Patel Street, Suva
Offshore (Fiji based) | Full-time | AEST business hours | Zweck Group Services
This isn't a break-fix role.
We're rebuilding how IT support works across a multi-entity construction and services group — and AI is at the centre of it. We want someone who uses Claude or similar tools already (or is genuinely trying to), who gets curious about how a business actually runs, and who sees automation as the job, not a side project.
The helpdesk work is real and it matters. But the bigger opportunity is getting deep into our ERP systems, building reports that actually help field teams, supporting AI implementation projects hands-on, and finding ways to make repetitive work disappear.
WHAT YOU'LL DO
· Own the IT helpdesk — triage, resolve, and escalate tickets across multiple business units.
· Work across our ERP and operational platforms (Prime, QuickBase, Procore, FoundU, Microsoft 365) — learning them well...