Digicel Fiji (Pte) Limited
Suva, Fiji
At Digicel Pacific, we are looking for dynamic people to join our growing team. This fantastic opportunity is available and if you have the ability to operate effectively in a fast-paced telecommunication industry and meets the desired requirements; then we would like to hear from you!
We are seeking to hire a highly motivated individual in the role of Customer Care Agent to join our customer care Team based at our Head Office in Suva and will be reporting to the Customer care team leader.
As the Customer care Agent, you will be responsible to handle inbound & outbound phone calls while adhering to the quality of standards. Effectively solving customer issues, complaints, and inquiries, and by keeping customer satisfaction at the core of every decision and behaviour.
Core Responsibilities:
Respond to all Inbound and Outbound calls in a professional, courteous and efficient manner following organizational processes and guidelines
Promptly deal with...