Raffe Hotels & Resorts
Plantation Island Resort, Malolo Lailai, Nadi, Fiji
Plantation Island Resort is seeking enthusiastic and customer-focused Reservation Agents to join our Reservations team and play a key role in delivering exceptional guest experiences from the very first point of contact. This role is responsible for handling accommodation reservations, responding to guest enquiries, processing bookings accurately, and providing timely and professional information about the resort’s facilities, services, and packages.
The ideal candidate will possess excellent communication and customer service skills, strong attention to detail, and the ability to work efficiently in a fast-paced environment. Previous experience in reservations, front office operations, or customer service within a hotel, resort, or tourism setting will be an advantage. The successful candidate will be highly organized, computer literate, and committed to ensuring a seamless booking experience while contributing to occupancy and revenue targets through effective...