Kokomo Resorts Pte Ltd
Yaukuve Levu Island, Fiji
Kokomo private Island, Fiji’s premier luxury Island Resort is seeking an exceptional Guest Experience Team leader to join our dynamic team. This role is instrumental in curating unparalleled experiences for our discerning international guests, elevating every event to a realm of enchantment and sophistication.
As the Guest Experience Team leader at Kokomo Private Island, you will play a pivotal role in ensuring that our guests receive exceptional service from before they arrive until post their departure . Working closely with the Front Office Manager, you will oversee the on-island reservations team and ensure seamless coordination of all guest-related activities. Your primary focus will be on enhancing the overall guest experience by providing personalized service, resolving any issues promptly, and fostering a culture of excellence among the team.
Responsibilities:
· Lead on-island reservations team, providing guidance,...