Pacific Centrecom Fiji Limited
Suva, Fiji
About Us
Centrecom Pte Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provide outsourcing contact center and back-office services to both local and international clients 24/7.
Our “Center of Excellence” has engaged state-of-the-art technology to ensure the highest quality of customer service can be achieved and sustained into the future.
The Role - Customer Care Consultant- TMC (Suva)
Customer Service Excellence
P r ovide exceptional custome r se r vice expe r iences th r ough pe r sonalized suppo r t to inte r nal and exte r nal custome r s
Demonst r ate st r ong communication skills in handling sensitive/emotive custome r inte r actions
Manage difficult custome r situations with p r ofessionalism and empathy
Gene r ate solutions by p r oactively thinking...