5 jobs found in Saweni

TMA Fiji Pte Ltd | Full-time | Fiji Are you experienced in print, procurement, customer service or account coordination and enjoy keeping customers, suppliers and production teams connected? TMA Fiji is looking for an organised and commercially minded Print Procurement & Customer Relationship Coordinator to manage print enquiries, coordinate customer orders and work with both our internal production teams and external print suppliers. This is a great opportunity for someone who understands the print industry and enjoys building relationships, solving problems and making sure every job is delivered accurately, on time and within budget. 📌 About the Role You will be a key link between our Sales team, customers, production teams and suppliers. From quotation through to production and delivery, you will help keep print projects moving while ensuring customers receive a high level of service. Your responsibilities will include: Managing...

Key Responsibilities Customer Service Delivery Manage inbound calls and email enquiries from retailers and customers. Provide accurate information and assistance regarding magazine deliveries, supply issues, account enquiries and product information Deliver professional and efficient service while maintaining high customer satisfaction standards Operational Excellence Resolve routine enquiries within defined processes Escalate complex or exception cases to the Team Leader or onshore support team where required Maintain clear communication with customers regarding case progress and resolution Ensure accurate documentation of customer enquiries, actions and outcomes Maintain strong attention to data accuracy and follow defined service workflows Complete customer service administration tasks including reporting, record management and follow-up actions Support operational processes aligned with service level...

The Role - Customer Care Consultant- (Ecommerce) Suva About Us Centrecom Pte Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provide outsourcing contact center and back-office services to both local and international clients 24/7. Our “Center of Excellence” has engaged state-of-the-art technology to ensure the highest quality of customer service can be achieved and sustained into the future. Key Responsibilities Customer Service Excellence P r ovide exceptional custome r se r vice expe r iences th r ough pe r sonalized suppo r t to inte r nal and exte r nal custome r s Demonst r ate st r ong communication skills in handling sensitive/emotive custome r inte r actions Manage difficult custome r situations with p r ofessionalism and empathy Gene r ate...

About Us Centrecom Pte Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provide outsourcing contact center and back-office services to both local and international clients 24/7. Our “Centre of Excellence” has engaged state-of-the-art technology to ensure the highest quality of customer service can be achieved and sustained into the future. The Role - Reservations Consultant - (Suva) We have an exciting and fast paced opportunity for Global Reservations Agents who support the sales experience by providing expertise to enhance our guests’ journeys though a range of products, services and destinations. As our first point of contact ambassadors, Reservation Agents enable guests to personalize and customize their unique journeys by deepening connections with existing clients and partners as well as by building relationships with new ones. In addition to...