Pacific Centrecom Fiji Limited
Nadi, Fiji
Key Responsibilities:
Assisting with troubleshooting computer hardware and software
Assisting with Software installations and configurations
Setting up computer workstations, teleconference & video conference meetings
Scanning and filing of documents (Purchase Order, IT Forms, etc), internet top-ups, cable tidy up, etc.
Support the IT team in maintaining hardware, software, and other systems
Organize and maintain IT resources and inventory.
Run software updates and backups when requested.
Configuring printers and mapping network drive, emails and other mailboxes
Consult with End Users concerning their needs and evaluate their requests or requirements
Respond to any unexpected behaviors on the network and escalate if necessary.
Train users in use of equipment and/or software
Prepare technical reports or related documentation
Manage and monitor tickets in Spice work system, Assign, update, and close support tickets...