3 jobs found in Suva

About Us Centrecom Pte Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provider outsourcing contact centre and back-office services to both local and international clients 24/7. Our “Centre of Excellence” has engaged state-of-the-art technology to ensure the highest quality of customer service can be achieved and sustained into the future. The role - Senior Agent - Ecommerce Suva We are seeking a dynamic and experienced Senior Agent to join our growing organization and lead our Customer Care team supporting the Sales and CX functions. This role serves as a pivotal element in the support of managing master data for new businesses, amendments, and cancellations. You will be responsible for leading a team of Customer Care Consultants, ensuring exceptional service delivery, and driving operational excellence through...

About Us Centrecom Pte Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provider outsourcing contact centre and back-office services to both local and international clients 24/7. Our “Centre of Excellence” has engaged state-of-the-at technology to ensure the highest quality of customer service can be achieved and sustained into the future. The role - Team Leader- Ecommerce Suva We are seeking a dynamic and experienced Team Leader to join our growing organization and lead our Customer Care team supporting the Sales and CX functions. This role serves as a pivotal element in the support of managing master data for new businesses, amendments, and cancellations. You will be responsible for leading a team of Customer Care Consultants, ensuring exceptional service delivery, and driving operational excellence through effective team...

Department: Collections Location: Nabua, Suva City, Fiji (onsite) Employment Type: Permanent, Full-time Roster: Monday to Friday, Australian business hours — transport home provided for evening shifts About Vuvale Outsourcing Vuvale supports Australian clients with professional, compliant debt recovery from our purpose-built site in Nabua. We are building a talent pool of high-performing collectors so we can move quickly on upcoming openings. Customer-first promise: We keep customers at the heart of every interaction—seeking positive, sustainable resolutions that help people get back on track while meeting client obligations and compliance standards. The Opportunity  We’re seeking proven collectors who convert conversations into commitments in fast, metrics-driven environments. What You’ll Do Manage inbound/outbound contacts to negotiate payment plans, settlements, and commitments . Have meaningful conversations that produce outcomes;...