5 jobs found in Nadi

Key Responsibilities Providing an exceptional level of customer service to customers via call, emails and live chat. Proactively resolve customer queries Compliance with the Service Level Agreement and focused on customer loyalty Ability to deal with sensitive/emotive situations while identifying and fulfilling the customers’ needs. Achieving sales of our core products, for direct bookings while enhancing each experience by upselling on a range of products, services and destinations Ability to find solutions when there are changes in circumstances or requirements Strengthening existing customer relationships while building new connections with potential customers. Interacting & supporting team members around the globe. Essential Skills & Experiences: Essential Commitment towards delivering exceptional service Attention to detail, combined with strong communication skills Fast learner who can master...

About the Role Recruit and onboard new drivers (a bit of friendly persuasion involved), and being the first point of contact when drivers run into problems on the job. You'll be talking to people all day, every day, so this suits someone who's quick on their feet and genuinely good with people — not just someone who can follow a script. About Us Get Picked Up is a fast-growing, Australian-owned transport company providing reliable, pre-booked transport for NDIS participants, insurance clients, and corporate travel. We're growing our Fiji team to support operations and keep things running smoothly for both drivers and customers across Australia. Key Responsibilities: Onboard new drivers, ensuring all documentation and system requirements are completed accurately Follow up with drivers to support onboarding progress and help achieve team targets Maintain accurate records of onboarding activities and driver information Provide excellent support to drivers and...