2 customer service jobs found in Nadi

Customer Support & Rostering Assistant SOS Outsourcing – Namaka, Nadi, Fiji SOS Outsourcing is looking for a detail-oriented and customer-focused individual to join our growing team. In this role, you’ll support one of our largest clients in a critical part of their operations within the Australian aged care sector. This client provides essential services to vulnerable members of the community, meaning your work will have a direct and meaningful impact. What you’ll be doing: Assisting with rostering and scheduling support Communicating with staff and stakeholders via phone and systems Responding to changes and resolving issues in real time Ensuring accuracy and attention to detail in all tasks Shift What we’re looking for: Reliable and hardworking attitude Strong attention to detail Ability to learn new systems quickly Calm and professional communication style, especially under pressure Adaptability in a fast-changing environment...

Carpenters Finance, a division of Carpenters Fiji PTE Limited has exciting opening for a dynamic and suitably experienced individuals to join Carpenters Finance in the following role to be based in Nadi. Your expertise in problem solving, analytical and people skills will compliment your desire to achieve results. Duties and responsibilities: Collects delinquent and non-delinquent accounts through correspondence and personal contact with debtors; sets up repayment schedules. Ensure that “priority accounts” are closely monitored. Monitor work progress and collection processes, handle and investigate cases for efficient debt recovery. Handle customer complaints in a highly professional and efficient manner. Coordinates directly with clients issues, notices, negotiates on outstanding payments and where necessary initiates recovery action. Provide effective customer service and meet KPI set by management. Ensure adherence to internal control...