Likuri Island Resort
Likuri Island Resort, Likuri island, Fiji
RESERVATIONS AGENT
Likuri Island Resort is looking for a friendly, organised and customer-focused Reservations Agent to join our team.
The successful candidate will be responsible for handling reservations, responding to guest enquiries, processing bookings and ensuring guests receive accurate information before their arrival.
Key Responsibilities:
Handle reservations and booking enquiries via email, phone and other channels
Process new bookings, amendments and cancellations
Provide guests with accurate information on accommodation, rates, packages and resort facilities
Maintain accurate reservation records and guest information
Coordinate with Front Office and other departments to ensure a smooth guest experience
Follow up on enquiries and assist with converting enquiries into confirmed bookings
Assist with general Reservations and Front Office duties as required
Requirements:
Previous experience in a Reservations or Front...