Estate Assistant I (Lautoka)

Job Description & Skills/Qualifications Required

 
Closing on: Nov 6, 2026

The Estate Assistant I will undertake and drive the delivery of client services to an organized geographical area and or group of clients in accordance with the agreed standards and established work, in order to provide the best, competent and resilient estate land management services to all stakeholders.  The incumbent shall provide support the Estate Officer in facilitating training and coaching of staff include ensuring staff compliance to the iTaukei Land Trust Board Estate Operation Manual (EOM), policies and legislations.  Responsibilities includes working together as a team to achieve the Department performance measures and targets aligning to its Business Plan in accordance to TLTB Strategic Corpore Plan.

Job description:    Key Outcomes:

 

  • Income: monthly collections target (budget) achieved or exceeded.
  • Opportunities for iTaukei Land use within the geographical/specialized area identified.
  • Analyze Income achieved within Geographical team against the set target.
  • Analyze number of cases attended assisted and closed.
  • Team assisted on other cases issue for resolving of any CMS case, complaint case and other lease issue pertaining in any action required within the Geographical Team portfolio.
  • Internal and external customers provided with quality, efficient and excellent service at all times.
  • Provide quality and efficient customer service to customers who telephone, email or via letter correspondence.
  • Prompt customer resolution response provided with quality to customers who log in their complaints through complaint management system.
  • Quality and efficient customer service for internal and external clients of the Board.
  • Accurate advice provided to staff via email, over the telephone or face to face in accordance with the Estate Operation Manual (EOM) or any other relevant act in General Provision, Probate Administration Succession Act, Property Law, Transfer Act, Rivers & Streams Act, Forest Act and other legislation.
  • Data Cleaning exercise undertaken.
Minimum

 

Qualifications /

Experience

  • Degree in Real Estate/Landuse Planning or Resource Management/Resource Economics mandatory.4-5 years relevant experience.
Compensation:
  • Grade 5 of the TLTB salary scale on an open contract.
Apply Format:
  • Send your Resume, Cover letter & Education certificate and Transcript to HR Email: HRrecruit@tltb.com.fj
 

Applications for the above vacancies will close on Friday, 6th November 2026 at 4.00pm

TLTB IS AN EQUAL OPPORTUNITY EMPLOYER

Job Functions

Other Professional

Industry

Government & Defence