Food & Beverage Attendant

Job Description & Skills/Qualifications Required

InterContinental Grand Pacific Hotel Suva – A Part of IHG Hotels & Resorts

As we proudly transition into the InterContinental Luxury & Lifestyle Collection, The Grand Pacific Hotel Suva invites you to be part of its historic transformation. We are seeking a talented, passionate, and driven Food & Beverage Attendant to support our team and to deliver world-class experience.

Reporting directly to  Food & Beverage Manager, as a Food & Beverage Attendant your duties will include but not limited to the following:

  • Welcome and attend to guests in a friendly, professional and courteous manner.
  • Take and accurately process guest food and beverage orders.
  • Serve food and beverages efficiently and according to hotel standards.
  • Maintain excellent knowledge of menus, beverages and daily promotions.
  • Anticipate guest needs and respond promptly to requests.
  • Ensure tables, service areas and equipment are clean, organized and well presented.
  • Set up and clear tables for restaurant service, functions and events.
  • Process guest bills and payments accurately where required.
  • Communicate effectively with Kitchen, Bar, Front Office and other departments.
  • Handle guest feedback and concerns professionally and escalate matters when necessary.
  • Follow all food safety, hygiene, health and safety standards.
  • Support colleagues during busy periods to ensure smooth and timely service.
  • Uphold the hotel's service standards and values at all times.

What we need from you

We are looking for a passionate, enthusiastic, and friendly individual who is willing to learn and build an extraordinary career within a global company. The ideal candidate will have:

  • Previous experience in a food and beverage, hospitality or customer service environment is preferred.
  • A genuine passion for hospitality and delivering excellent guest experiences.
  • Excellent communication and interpersonal skills.
  • A positive, friendly and team-oriented attitude.
  • Good attention to detail and personal presentation.
  • The ability to remain calm and professional in a fast-paced environment.
  • Good organizational skills and the ability to manage multiple tasks.
  • Flexibility to work shifts, weekends, public holidays and evenings as required.
  • A willingness to learn and develop within the hospitality industry.

What you can expect from us

At IHG, we give our people everything they need to grow and thrive, both professionally and personally. We offer:

  • A top-tier salary, along with medical and term life cover.
  • Paid birthday leave and paid community service leave.
  • Access to global colleague hotel discounts.
  • Full uniform and outstanding learning & development opportunities.
  • A workplace culture centered around inclusion, trust, and well-being.

Our Commitment to You

We’re proud to be part of the IHG family, where everyone is welcomed and valued. We champion equality and are committed to building diverse, inclusive teams. Through our myWellbeing framework, we support the health, lifestyle, and work-life balance of every colleague.

How to Apply

Submit your updated resume and cover letter to vacancies.gph@ihg.com

Application Deadline: 17th September 2026

Be part of our legacy. Be part of our future. Be part of IHG.
InterContinental Grand Pacific Hotel Suva – Luxury Redefined.

Job Functions

Bar & Beverage Staff (also see Waiting Staff)

Industry

Hospitality & Tourism

Job open to:

Fiji Residents Only