Key Accounts Manager

At Digicel Pacific, we are looking for dynamic people to join our growing team. These fantastic opportunities are available and if you have the ability to operate effectively in a fast-paced telecommunication industry and meet the desired requirements; then we would like to hear from you! We are seeking to hire a highly motivated individual as a Key Accounts Manager to be based at our Nadi Office.

Core Responsibilities:

• Drive new revenue for post-paid through new client acquisitions and development of existing customer base to achieve personal sales targets.
• Implementing strategic corporate sales plan that expands company’s customer base and ensure its strong presence.
• Ensure client expectations are met through delivering Post-paid services as per contract.
• End to end client management for new and existing clients and building strong client relationships to ultimately meet and exceed customer needs.
• Proactively visiting all assigned GSM customers and obtaining regular feedback regarding the services we provide and providing recommendations to the business for improvements.
• Ensure accurate data entered in Salesforce for all clients’ contracts including new sales, add-ons and upgraded revenue.
• Ensure that daily, weekly & monthly sales reporting is accurate, collated and forwarded to your reporting manager.
• Work with the Corporate Sales Manager to ensure timely submission of Tender & proposals for all New Sales.
• Maintain thorough and up to date knowledge on Digicel post-paid products.

Academic qualifications, Experience & Skill a required for this role:

• A tertiary qualification in business, sales or marketing is preferred but not essential;
• Minimum 3+ years Sales and Customer Service experience.
• Prior experience in client account management is essential.
• Hands on experience managing VIP clients.
• Proven experience in meeting and exceeding sales targets.
• Excellent client management and negotiation skills.
• Ability to understand customer objections and mitigate with strategies.
• Possess sound understanding of global industry trends to be able to provide customers with a better understanding of Digicel products and solutions.
• Ability to work constructively within a team environment, as well as working autonomously.
• A proactive and positive attitude with the ability to use initiative.
• Great communication, organization and problem solving skills.
• An eye for attention to detail.
• Computer savvy, including proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• A valid driver's license with no demerit points.

Why Join Us?

We foster an innovative work culture that encourages fresh ideas, offering a competitive compensation package with benefits like medical and life insurance, a mobile handset, call credit, staff Unwired internet & Sky Pacific plans, study leave, a recharge day for relaxation, and many more exciting perks for the right candidate!

Think you’re the perfect fit? Don’t miss out—click "Apply Now" by 5pm on Saturday, September 12, 2026! Be sure to attach your cover letter, the latest version of your resume, referee details, and copies of your required qualifications. Ready to join the team? We can’t wait to hear from you!

Note: We’re only accepting online applications—no hard copies or emails will be considered

 Digicel Fiji (PTE) Limited is an Equal Opportunity Employer