Spa Manager (Blue Lagoon Beach Resort)

Job Description & Skills/Qualifications Required

Blue Lagoon Beach Resort is an award winning resort located in the northern Yasawas on beautiful Nacula Island. Home to two restaurants and Bars, two pools and an amazing Kids Village, the resort is soon to complete it's newest project, a world class Day Spa and Gym.

With the resort catering up to 140 guests and busy all throughout the year, the Day Spa will be offering a variety of treatments within the purpose built complex which features 5 treatment rooms and a wet room, it also features a dedicated Mani/Pedi space. Servicing to not only inhouse guests, but to day visitors. For this reason, we are now seeking to recruit a well experienced Spa Manager, able to upskill through training, to introduce treatments and to elevate our guest experience.

Spa Manager 

The Spa Manager will be responsible for the overall leadership and day-to-day management of the Spa, ensuring exceptional guest experiences, strong team performance, sound financial management, and effective retail operations, in line with resort standards.

Key Responsibilities

•     Oversee all aspects of Spa operations, ensuring smooth and efficient service delivery

•     Manage Spa budgets, monitor expenditure, and report on financial performance

•     Drive retail sales of Spa products and manage stock control

•     Lead, mentor, and support the Spa team, assisting with workload as required

•     Maintain high standards of hygiene, safety, and guest satisfaction

•     Work closely with Resort Management to align Spa operations with overall resort goals

Key Requirements

•     2 – 3 years' proven experience in a senior Spa leadership role (Spa Manager, Assistant Spa      Manager, or Senior Spa Therapist with supervisory experience)

•     Sound knowledge of Spa operations, treatment protocols, and service standards

•     Demonstrated ability to manage Spa budgets, control costs, and drive revenue

•     Experience with retailing Spa products and achieving retail sales targets

•     Strong leadership skills with the ability to roll up sleeves and assist the team with workload during           peak periods

•     Excellent guest service, communication, and interpersonal skills

•     Ability to recruit, train, roster, and motivate Spa team members

•     Willingness to live in resort-provided accommodation

This is an on-site live-in role with shared accommodation. 

All applications should include a cover letter, detailed resume and copies of all relevant qualifications, and emailed to kylie@bluelagoonresortfiji.com

 *Only shortlisted applicants will be contacted for the next stage of interviews.

Job Functions

Guest Services, Masseur/Masseuse, Spa Therapist, Wellness

Industry

Hospitality & Tourism

Job open to:

Fiji Residents Only