Resort Manager

NOWRECRUITING!

Castaway Island, Fiji managed by OUTRIGGER Resorts & Hotels is an award winning, iconic four-star resort in the breathtaking Mamanucaislands, and located just 30 km from Nadi. Accessible by helicopter, seaplane or fast catamaran, the resort offers a unique opportunity to work in one of Fiji’s most renowned destinations. We are currently seeking passionate, dynamic, energetic and self-motivated individuals to join our team in below role:

Resort Manager

WHAT ARE WE LOOKING FOR?

• Minimum 8–10 years' progressive leadership experience in luxury resort or hotel operations, with at least 3–5 years in a Resort Manager or senior executive role.
• Degree or Diploma in Hospitality Management, Business Administration, Tourism Management, or a related discipline.
• Demonstrated experience managing multi-department resort operations in a luxury island resort environment.
• Strong financial management skills, including budgeting, forecasting, cost control, revenue optimization, payroll management, and financial analysis.
• Proven ability to achieve operational and financial targets while maintaining exceptional guest satisfaction.
• Comprehensive understanding of Rooms Division, Food & Beverage, Engineering, Housekeeping, Recreation, Reservations, Finance, and Human Resources operations.
• Strong commercial acumen with the ability to identify business opportunities and improve profitability.
• Exceptional leadership and people management skills with experience coaching, mentoring, and developing high-performing teams.
• Proven ability to build a positive workplace culture focused on engagement, accountability, and continuous improvement.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong conflict resolution and problem-solving abilities with sound decision-making under pressure.
• Demonstrated commitment to delivering world-class guest service and creating memorable guest experiences.
• Experience in handling VIP guests, dignitaries, group movements, and special events.
• Excellent organizational and time-management skills with the ability to manage multiple priorities.
• Strong knowledge of resort technology, including Property Management Systems (PMS), Point of Sale (POS), Microsoft Office Suite, and reporting tools.
• Experience analyzing guest feedback, quality assurance reports, and operational KPIs to drive continuous improvement.
• Sound understanding of occupational health and safety, risk management, food safety, and emergency response procedures.
• Knowledge of employment legislation, workplace relations, and human resource best practices.
• Experience with sustainability initiatives, environmental management, and recognized certification programs (e.g. Green Key) is highly desirable.
• Ability to work collaboratively with owners, corporate leadership, government agencies, tourism bodies, and local communities.
• High level of professionalism, integrity, confidentiality, and ethical leadership.
• Flexible and adaptable, with the ability to thrive in a fast-paced, remote island resort environment.
• Willingness to work flexible hours, including weekends, evenings, and public holidays, as operational needs require.
• A passion for hospitality, service excellence, and creating an outstanding workplace culture.
• Ability to work and live in a remote island environment.

Apply Now! Please send your cover letter, detailed CV together with a recent passport photograph and to: careers@castawayfiji.com.fj. Allapplications need to be submitted no later than COB Monday 31stAugust 2026.