Eligibility Officer - Australia Awards Fiji

Fiji Program Support Platform (FPSP)

• Short Term Role – commencing 04 May 2026 -12 June 2026

• Two (2) positions

• Reserved for Fiji Nationals only  

• Based in Suva, Fiji

• Please apply online by submitting a cover letter addressing how you meet the selection criteria of this role and up-to-date comprehensive CV.

Program Overview:    

FPSP, also referred to as the ‘Platform’, a Department of Foreign Affairs and Trade (DFAT) investment, will contribute to the delivery of Fiji’s national development priorities, in line with the Australia’s International Development Policy, the Fiji-Australia Vuvale Partnership and the Development Partnership Plan. 

The Platform will deliver key bilateral programs, such as health, education, scholarships, social infrastructure, governance, climate and emergency preparedness and response. Platform activities will identify and address climate risks, promote climate action, and gender equality, disability and social inclusion (GEDSI) across and beyond the sector programs.

The Platform has three functional Outcomes: 

1. The Platform has delivered its sector program outcomes, including through supporting strategic coherence, planning, partnerships management, data and learning across the portfolio of investments.

2. The Platform has prioritised gender equality, disability-inclusive development, and climate and disaster resilience, in its systems and practices. This includes in how it undertakes sector programming and its engagement with selected Government of Fiji (GoF) agencies.

3. The Platform administers timely and efficient programming that is: value for money; maximises use of local supply chains; and supports good governance, and public diplomacy, effective decision making and risk management.

The Platform implements over fifty percent of Australia’s bilateral development support to Fiji across a range of sector programs in education, health, Australia Awards, disaster response, cyclone recovery, social infrastructure and technical assistance to improve public sector governance in Fiji.   

The Platform integrates cross-cutting themes, including gender equality, disability and social inclusion (GEDSI), climate and disaster resilience, across sector programs. In particular, the Platform seeks to strengthen program outcomes by better addressing the needs of targeted populations including those who are often marginalised. 

Australia Awards Fiji Overview:

Australia Awards are prestigious scholarships offered by the Australian Government that aim to contribute to the long-term development needs of partner countries. Australia Awards are offered to Fiji citizens for study in Australia or Pacific-based institutions in the form of long-term scholarships, short courses or informal workshops. Through study and research, recipients develop the skills and knowledge to drive change and help build enduring people-to-people links with Australia.  

Position Summary:

The Eligibility Officer/s are required to support with scanning and uploading hardcopy applications and the Eligibility and Compliance checking of all Intake 2026 applications.  This activity will be undertaken as a team, and quality assured by the Australia Awards Program Manager and the Awards Coordinator.

Key Responsibilities:

• Provide excellent customer service to all enquiries fielded by phone, email and in person. 

• Develop a sound understanding of the Intake 2026 eligibility criteria and requirements.

• Support Australia Awards team to undertake eligibility assessments of applications using a standardised checklist and guidance tools. 

• Maintain confidentiality and ensure all documents securely filed per standard processes.

• Support with data cleansing for reporting purposes.

Selection Criteria:

Qualifications

• A tertiary qualification is desirable (preferably in business, project management, education, human resources and/or international development).

Experience

• Strong computer skills including Word, Excel and Outlook 

• Office administration experience 

• Experience following standard processes as part of a team

Personal Attributes

• Friendly and cheerful work attitude

• Excellent verbal and written communication skills 

• Strong customer service focus

• Excellent attention to detail

• Honest, reliable and punctual

• Team player

• High integrity and trustworthiness

How to apply: