Proficient Customer Solutions (PCS), a BPO outsourcing company, originally founded in Auckland in 2017, now delivers services to clients from New Zealand and Fiji, with a presence in Suva, Fiji. PCS specializes in providing business process outsourcing services, including sales & marketing, customer journey support, and debt collection, with a focus on sustainability and client success.
PCS (www.proficient customer solutions.com) is a leading provider of sales and customer care solutions to New Zealand and is on the fast track for growth to provide for the Asia-Pacific.
Our people and our culture are our greatest asset and as a high performing team, our positive mindset is at the core of who we are. We learn, grow, and succeed together to deliver seamless, aligned outsourced BPO solutions for our partners.