Proficient Customer Solutions (PCS) is a leading provider of BPO solutions to New Zealand and beyond. We provide services for customer support & journey management, sales & marketing, specialised technical support, accounting, payroll and back office processing.
Founded in New Zealand & operating since 2017, we expanded to Fiji in 2022 and are continually growing and diversifying to provide expert, cost-effective, innovative solutions tailor-made to suit your business.
We offer a unique hybrid outsourcing model that is a scalable option to base your business both locally, in NZ and nearshore to Fiji—giving you the best of both worlds to ensure your capability to respond flexibly to your needs and navigate the ever-changing world.
