Grand Pacific Hotel Suva
Grand Pacific Hotel, Victoria Parade, Suva, Fiji
InterContinental Grand Pacific Hotel Suva – A Part of IHG Hotels & Resorts
As we proudly transition into the InterContinental Luxury & Lifestyle Collection, The Grand Pacific Hotel Suva invites you to be part of its historic transformation. We are seeking a talented, passionate, and driven Guest Service Agent to support our team and to deliver world-class experience.
Reporting directly to Front Office Manager , as a Guest Services Agent Intern your duties will include but not limited to the following:
Fixing problems - you will be there to help resolve guest issues and ensure they leave having an exceptional stay.
Managing guest accounts – making sure our guest checks in to the hotel, enjoy their stay, and then have the correct billing throughout for a smooth departure experience.
Help the team – you are always around to help your teammates and share the workload with other duties as required.
Help Guests – ensure guests are greeted upon arrival and...