9 Call & Outsourced Centres jobs

About Us: Get Picked Up is a fast-growing, Australian-owned transport company providing reliable, pre-booked transport for NDIS participants, insurance clients, and corporate travel. We're expanding our Fiji team to support operations and ensure smooth service for both drivers and customers. About the Role: We're looking for a motivated Customer Service Agent to join our team in Fiji. The key focus of this role is onboarding new drivers to achieve operational targets, managing booking processes, and providing excellent support to drivers and customers. You will assist new drivers with documentation, system setup, and follow-ups, handle booking requests, maintain accurate records, and ensure targets are met. The role requires someone who can work under pressure, resolve issues efficiently, and deliver high-quality service. Key Responsibilities: Onboard new drivers, ensuring all documentation and system requirements are completed accurately Follow up with drivers to...

Key Responsibilities:- Clean rooms, lobbies, lounges, restrooms, corridors, stairways, locker rooms, and other work areas so that health standards are met; Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners; Empty wastebaskets, and transport other trash and waste to disposal areas; Keep storage areas well-stocked, clean, and tidy; Clean building floors by sweeping, mopping, o vacuuming them; Clean windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees; Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures; Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications; Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created; Notify managers...

Key Responsibilities: Administrative Support: Perform administrative tasks, such as managing correspondence, maintaining files and records, scheduling meetings, and organizing HR-elated documentation. Assist in the preparation and distribution of HR-elated communications, including announcements, policies, and employee notifications. Provide administrative support to the HRIS system, including data entry, data validation, and generating reports. Handle HR-elated inquiries and provide support to employees on administrative matters and queries, ensuing prompt and accurate responses. Recruitment and Selection: Assist the Senior P&C Officer with end-to-end recruitment processes Post job advertisements, Conduct initial screenings, Coordinate interview schedules, Facilitate the job assessment process for candidates Conduct reference checks and verify qualifications and credentials Onboarding & Offboarding: Coordinate the...

Key Responsibilities: Professionally handling inbound calls for our clients and positively representing their brand. Promptly and efficiently taking and relaying messages to clients. Being a reliable team player with a helpful and positive attitude. Offering a warm phone presence, bringing your best self to work. Providing an exceptional level of customer service. Proactively think along with the customer to resolve their questions quickly. Compliance with the Service Level Agreement and focused on customer loyalty. Ability to deal with sensitive/emotive situations while identifying and fulfilling the customers’ needs. Ability to deliver product knowledge to customers, incorporating all company services. Ability to find solutions when there are changes in circumstances or requirements. Strengthening existing guests’ relationships while building new connections with potential guests. Essential Skills and Experience:...

RCL Services is looking for motivated individuals to join our Operations Team. If you can close a deal, have excellent communication skills, are a passionate collector, love incentives and strive for success, then this is your dream job! Key responsibilities will include but not limited to: ·         Calling debtors to recover funds ·         Answering incoming calls ·         Corresponding via email, live chat and SMS ·         Adhering to compliance and quality guidelines ·         Working on an automated dialing system ·         Achieving and exceeding set KPIs ·         Ability to work within a rotational roster of 8 am – 11 pm To secure this position, you will have: ·         Proven experience with consistently meeting targets/KPI’s ·         Ability to negotiate along with strong verbal and written communication skills ·         High level of emotional stability and personal resilience ·...

The Role: Senior Systems Engineer Key Responsibility Infrastructure Design & Implementation Design, implement, and maintain server, storage, virtualization, and network environments (on-prem & cloud). Lead infrastructure upgrade, migration, and optimisation projects (e.g., datacentre, DR, cloud transformation). Provide architectural direction for new solutions across compute, network, security, and telephony. Ensure all designs meet redundancy, scalability, compliance, and performance requirements. Systems Administration Manage and support: Windows Server environments (AD DS, DNS, DHCP, GPO, PKI, RADIUS/NPS). Microsoft 365 (Exchange Online, Entra ID, Teams). VMware ESXi/VSAN/vCenter, Hyper-V. Backup & DR systems (Veeam / Acronis / Azure Backup). Perform patching, updates, capacity planning, and lifecycle management....

TELEMARKETER WANTED – BASED IN NADI, FIJI Work for a New Zealand Company – Calling into NZ Market We are expanding our team and looking for confident, motivated Telemarketers to join our Fiji office in Nadi . Please note:   You will be working   directly for our company , not for any third-party agency or client. You’ll be part of a friendly and professional New Zealand-based financial services team. Your role will be to call clients in New Zealand and book appointments for our financial advisers who provide insurance and financial advice. What We Offer: Full training and ongoing support from our NZ team Fun, team-focused environment Base rate+ attractive performance bonuses Opportunity to grow within the company Modern office setup in Nadi Your Role Includes: Making outbound calls to New Zealand clients (no selling required) Booking appointments for our advisers Following a proven call script and...