Energy Fiji Limited (EFL)
Suva, Fiji
The position will be based at the Energy Fiji Limited’s Head Office and will report to the Team Leader Revenue Services (Central).
Key Responsibilities:
Run and print CFI report and monitor implementation by the Meter readers and update system accordingly;
Do Data Entry; work on billing Queues, work on overdue and unbilled reports;
Compiling daily reconnection report and attending to Reconnection Service orders and close SOA promptly and on daily basis;
Liaise with Contact Centre on over 24 hours reconnection report and ensure no reconnection remains overdue beyond the 24 hours guideline;
Update Billing system- customer database on Meter reader comments of meter status and other related information such as RCM and disconnection fees;
Organize disconnection of dishonored cheques and update system accordingly;
Monitor implementation of Meter reading, Disconnection and Reconnection schedule;
Bill Audit – Random Check at...