Paradise Cove Resort
Remote (Paradise Cove Resort, Fiji)
Goolma Ltd which operates Paradise Cove Resort, Blue Lagoon Beach Resort & Octopus Resort is seeking applications from a range of qualified and experienced professional candidates for the following position:
GUEST RELATIONS OFFICER
The Guest Relations Officer is responsible for ensuring exceptional guest experiences by addressing inquiries, resolving concerns, and maintaining high standards of service. This role requires a professional, detail-oriented individual who thrives in a team environment and upholds the reputation of a luxury hospitality setting.
Required Skills and Knowledge:
Excellent Communication Skills: Ability to interact with guests professionally and effectively, active listening, and a friendly, positive attitude.
Detail and Team Oriented: Strong attention to detail and collaboration with colleagues to deliver seamless service.
Possess Excellent Organizational Skills: Efficiently manage tasks, reservations, guest...