Fiji Airways
Nadi, Fiji
Customer Experience Nadi , Western
Duty Manager
As a Duty Manager, you will play a pivotal role in upholding the award winning standards that define the Fiji Airways Premier Lounge experience. A key member of our Lounge operational leadership team, you will serve as the primary point of contact for staff, ensuring smooth day to day operations while supporting the Lounge Manager in shaping both team success and guest satisfaction.
KEY RESPONSIBILITIES
Oversees shift operation to ensure guest comfort and immediate service levels are maintained.
Provide direction and assistance when required while supervising lounge service employees.
Ensures amenity par levels and lounge cleanliness is maintained throughout shift.
Uphold all Health and Safety, accident reporting and ensure all documents are updated and completed.
Draft team rosters and communicate this to relevant staff in...