Carpenters Fiji PTE Limited
Carpenters Motors - Lautoka
Carpenters Motors , a division of Carpenters Fiji Pte Limited and a recognized leader in the Motoring Industry in Fiji, is seeking applications for the Service Manager position to be based at Carpenters Motors, Lautoka . If you believe you are ready to join our dynamic team then we want to hear from you!
KEY DUTIES:
Oversee daily workshop activities to ensure efficiency and productivity.
Ensure proper diagnosis, repair quality, and adherence to standard operating procedures.
Monitor turnaround time for each job and ensure deadlines are met.
Supervise service advisors, technicians, and workshop staff.
Provide coaching, guidance, and disciplinary action when required.
Oversee technician productivity, efficiency, and quality of work.
Achieve service department revenue, profit, and efficiency targets.
Monitor labour hours, job costing, parts usage, and warranty claims.
Reduce rework cases and improve first-time fix rate
Prepare...