Navini Island Resort

Navini, a boutique resort in the Mamanuca Islands, is looking for an enthusiastic person to fulfill the position of: RESERVATIONIST AND GUEST RELATIONS SPECIALIST The successful applicant will provide high quality service to our Resort guests and anticipate their needs to ensure overall comfort and satisfaction of their stay from the time of their initial booking enquiry to following up after the guest leaves. This is a vital position with most of our business being transacted directly with guests. Key Responsibilities: ·         Selling the property and providing information to prospective guests ·         Capture sales from incoming calls ·         Interpret and competently respond to correspondences (email, messages, social media) ·         Make, maintain, and coordinate details of each reservation ·         Handle in-house queries, special requests and boutique sales ·         Ensure guest areas and bures are in optimal...