BTR (Fiji) Limited based in central Suva offers outsourced business services to organisations located overseas.
Our client, Aizer Group, is currently recruiting for a highly organised and proficient Team Leader, with proven ability in a similar position whose attention to detail and organisational skills & management skills are paramount to the success of this role.
A self-starter, who is able to work autonomously, will also be working under the direction of the Commercial Manager. The Team Leader - Insurance will also be working administratively covering the following key criteria:
Lead and supervise a team of Claims Coordinators.
Monitoring the day to day activities and providing appropriate coaching and development
Ensuring their teams performance standards (KPI’s) and deliverables of their service targets are met.
Key responsibilities will also include, but not limited to:
Engage, mentor, support and lead a team of customer service...