Pepper Advantage Hub
Level 4, Vanua House, Scott Street, Suva - City Center, Fiji
The Role
Pepper Advantage Hub (Fiji) is seeking 5 motivated and detail-oriented individuals to join our team as Customer Service Executives .
The Customer Service Executive will work closely with our colleagues in Ireland as part of the Mortgage Operations department. Reporting to a Team Leader based in the Fiji Hub, you will play a key role in supporting critical operational processes, including the review and remediation of customer due diligence records, third-party vendor due diligence, and ensuring that systems and registers are accurately maintained, monitored, and reported to stakeholders.
Through accurate, timely, and compliant operational support, you will contribute directly to achieving key performance metrics and delivering a positive customer journey.
You will be responsible for executing your duties in line with regulatory requirements and internal policies, while actively minimising risk to the business.
Key Responsibilities
Customer Service...