9 customer services manager jobs found in Nadi

South Sea Cruises Group (SSCG) is Fiji’s most experienced and award-winning cruise operator offering a range of award-winning products and services throughout the stunning Mamanuca & Yasawa Islands. South Sea Cruises operates a modern fleet of fast catamarans, an overnight cruise ship, a modern sailing catamaran, several speed boats, and tender boats as well as Fiji’s two most popular day trip islands. We are currently seeking to recruit Customer Services Manager to join our dynamic reservations team as part of our Cruise Centre positioned at Port Denarau head office. The Cruise Centre operates from 7am to 9pm daily Key Responsibilities : 7 day rotating roster - Includes morning and evening shift work Manage a small Customer Service team Facilitate customer service training by being a “training champion” Work closely with finance team in submitting refunds and ensuring same are processed in a suitable timeframe Experience in responding...

The above role will be based in our Western - Sales & Distribution Center located at Votualevu Nadi and directly reports to the National Sales Manager.   Key Responsibilities will include: ·        Developing sales strategies to meet sales objectives/goals of the organization ·        Developing and monitoring of action plan being implemented to achieve sales strategies ·        Guiding and supporting area sales team towards achievement of sales budget ·        Developing annual sales budget ·        Maintaining average dollar value of products ·        Monitoring area sales returns from both key and route areas and ensuring same are kept at...

Blue Lagoon Cruises, Fiji’s most iconic multi-day cruise operator is currently seeking Stewards for our 34-cabin small ship; MV Fiji Princess. Operating 3, 4 and 7-night itineraries from Port Denarau year-round, Blue Lagoon Cruises has been delivering a world class cruise experiences in the beautiful Mamanuca & Yasawa Islands for over 70 years. This is a live on-board position with the successful candidate reporting directly to the Guest Services Manager. Key Responsibilities and Duties Supporting the Guest Services Manager in delivering exceptional hospitality services to our onboard clientele. Primary areas of focus:                  o  On board and offshore dining service and set up.                  o  Cabin presentation, cleanliness and turn down along with public area cleaning. Required Qualifications, Skills and Experience...

Shaped by decades of international know-how and local insights , our passion for luxury travel spans cultures and customs. inspiring us to create warm and sophisticated experiences for those seeking a richer  What is the job? Reporting to the Front Office Manager, the Night Auditor carries out the daily auditing and balancing of house guests' accounts, including all transactions therein. Carries out the duties of a Night Receptionist as and when directed to, by the Duty Manager.  Your day to day You'll be responsible for accurately auditing and balancing the hotel's accounts at night, Prepares daily revenue reports for our Management team, Posts all daily room charges to guests' ledger and ensures that all are correct, Assists Front Office personnel in check-in & check-out during the night shift, Prepares register guest report/high balance, Reconciles guest ledger on a daily basis and reconciles the total to the Front Office, Revenue journal must be...

Shaped by decades of international know-how and local insights , our passion for luxury travel spans cultures and customs. inspiring us to create warm and sophisticated experiences for those seeking a richer  What is the job? Reporting to the Front Office Manager, the Rooms Coordinator oversees the efficient operation of the Front Office department in allocating of guest rooms to accommodate guest needs. This person will be responsible for verification of reservations, online bookings and rooming lists. Maintain ongoing communication with Reservations ensuring all operational standards are met including brand standards, audit requirements and overall guest satisfaction.  Your day to day Ensure transparent communication between Front Office and Housekeeping teams, Demonstrate key service brand behaviors and leads by example, Understand and live IHG Winning Ways and use them as a guidance in daily interactions and decisions, Promote team work and quality service...

              Date of Issue : 22 August 2022 POSITION                            :               VARIOUS POSITIONS (part time staff) DEPARTMENTS                 :                KITCHEN                                                                SPA RESORT                               ...

Serenity Island Resort is looking for an experienced General Manager, to start in October 2022. POSITION SUMMARY: You'd be overseeing the entire hotel operation to ensure guest service is at the highest possible level, and the hotel is profitable. This includes Food and Beverage, House Keeping, Maintenance, Gardening, and Reception. To do well in this role, you must be very 'hands-on' and proactive in finding solutions. A 'whatever it takes' attitude to getting the job done and making sure the guests are happy. For example, if a generator goes down, we need to find a quick solution since it's what powers the electricity in the guest rooms. If we're running low on ingredients for the weekends breakfast due to an unexpected increase in last minute bookings, you nee to be able to find a quick solution before the weekend.  If we have a surge of last minute bookings and are at near full occupancy, you'd be helping to co-ordinate housekeeping to get all the rooms...

Carpenters Shipping is a well-established shipping & customs agency, freight forwarding and heavy transport and logistics business. We are seeking to employ experienced and proactive individuals for the following positions to be based in our Suva and Lautoka Office.        Above position is for Suva and Lautoka.   Key Responsibilities: Loading and unloading loose and palletised cargoes. Ensure safety is paramount while carrying out operations and cleanliness to be maintained at all time. Ability to follow established procedures and practices with a strong commitment to all health and safety guidelines. The ideal candidate will require: Minimum 2 to 3 years of proven experience in the position. If you fit the criteria for the above positions and are interested in an excellent career opportunity, please send written application with resume stating qualifications and experiences to the following...