2 customer service jobs found

Offshore (Fiji based)  |  Full-time  |  AEST business hours  |  Zweck Group Services This isn't a break-fix role. We're rebuilding how IT support works across a multi-entity construction and services group — and AI is at the centre of it. We want someone who uses Claude or similar tools already (or is genuinely trying to), who gets curious about how a business actually runs, and who sees automation as the job, not a side project.   The helpdesk work is real and it matters. But the bigger opportunity is getting deep into our ERP systems, building reports that actually help field teams, supporting AI implementation projects hands-on, and finding ways to make repetitive work disappear.   WHAT YOU'LL DO ·        Own the IT helpdesk — triage, resolve, and escalate tickets across multiple business units. ·        Work across our ERP and operational platforms (Prime, QuickBase, Procore, FoundU, Microsoft 365) — learning them well...

About Us Centrecom Pte Limited is a joint venture organization that draws together the talents of Fiji Airways and the global expertise of a well-respected international partner to provider outsourcing contact centre and back-office services to both local and international clients 24/7. Our “Centre of Excellence” has engaged state-of-the-at technology to ensure the highest quality of customer service can be achieved and sustained into the future. The role - Customer Care Consultant - Suva We are now looking for exceptional talent to join our growing organization and share in the success of this venture. This role serves as a crucial element in the support of the Sales and CX functions, managing master data for new businesses, amendments, and cancellations. You will be responsible for providing exceptional customer service and managing data entry and maintenance using dedicated systems like Salesforce. This role requires a meticulous approach, innovative...