Job Description & Skills/Qualifications Required
The Opportunity
The appointee will be responsible for the effective and efficient operations of the Book Centre retail spaces, delivering exceptional and informed customer service, along with administrative and support services and ensuring the smooth functioning of the Book Centre.
The incumbent will be required to work closely with the Retail Sales Executive in ensuring that retail customers are well attended to and depleting stocks are ordered in a timely manner. The appointee will be required to work on shift basis. This position involves standing for extended periods, lifting, packing and unpacking of cartoons and attending to delegated duties in weekends or evenings to support shop opening hours and marketing events.
The incumbent will be required to manage the POS system, merchandising, assisting in monthly, Bi-annual and annual stock-takes and related duties as required. The incumbent will be responsible to ensure that stocks are neatly displayed on the shelves, prices marked and assist both internal and external customers.
The incumbent is expected to maintain a high level of understanding of retail operations, be able to contribute in a team environment and is customer focused. All USP Commercial staff are expected to provide service excellence through courteous, informed, accessible and professional engagement and demonstrate continuous improvement in all areas of work and maintains service level with our customers and vendors.
The Shop Assistant will develop and maintain excellent lines of communication and rapport with all customers and stakeholders. The appointee will be required to work on a shift basis and will be based in any of the retail section. This position involves standing for extended periods, lifting, packing and unpacking of cartoons and attending to delegated duties in weekends or evenings to support shop opening hours and marketing events.
The Person we Seek
To be considered for this position, applicants must have:
- Completion of a relevant certificate in customer service and management; or
- Completion of Year 12 secondary school studies with two years of relevant work experience in retail environment; or
- Three year of relevant work experience in retail environment without relevant certificate
- Good knowledge of cashiering procedures and techniques;
- Good knowledge of Microsoft Office, especially Excel, Word and Outlook;
- Good knowledge of merchandising and stock handling
- Excellent interpersonal and communication skills;
- Proficiency in the use of cash register terminals (especially computerized point of sale terminals)
Preference will be given to applicants with: A pass in Fiji School Leaving Certificate examination and who are able to work as a team and provide excellent customer service.
Enquiries and further information: Ms. Rajeshree Sundarlal, Deputy Manager, Book Centre, Email: rajeshree.sundarlal@usp.ac.fj Ph: 3232346
The position is available for a term of 3 years and may be renewed by mutual agreement.
Salary Range
FJ$12,334.99 to FJ$20,672.61 per annum.
Closing Date
The closing date for applications is: 16 November 2025
How to Apply
Click the Apply button to apply for this position online.
The advertisement criteria is available on our University website (www.usp.ac.fj) under Employment Opportunities.
Please include the following documents in your application: Academic Credentials/Transcripts, Cover letter clearly addressing key Selection Criteria and Resume with names of three referees, one of which must be your current or most recent direct work supervisor. Referees will only be contacted if you are selected.
Only shortlisted candidates will be contacted.
The University of the South Pacific is committed to providing a safe, inclusive and equitable environment that protects the rights of children; nurture, promote and facilitate mutual respect, constructive empowerment and progress amongst its employees, students, stakeholders including visitors, without being hampered by any form of sexual harassment, sexual abuse or sexual exploitation. We reserve the right to conduct police checks and other screening procedures to ensure a safe environment.
USP is an equal opportunity employer and seeks to ensure that everyone is treated with respect and given equal opportunities to work in an inclusive environment. USP encourages all qualified candidates to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities.
Job Functions
Industry
The University of the South Pacific (USP) is the premier provider of tertiary education in the Pacific region and an international centre of excellence for teaching, consulting and training on all aspects of Pacific culture, environment and human resource development