Debt Collector X10

The Role 

At Pepper Advantage Hub Fiji, we’re growing our Collections team and are looking for 10 motivated and results-driven Debt Collectors to join us.

If you’re confident, persuasive, and passionate about achieving results, this is your opportunity to build a rewarding career with a global financial services company. You’ll play a key role in helping customers manage their repayments while maintaining professionalism, empathy, and compliance with all policies and regulations.

Working closely with our international teams, you’ll gain exposure to global processes and be part of a high-performing environment where your success is recognised and rewarded.

Key Responsibilities

• Contact customers by phone, email, or other communication channels to follow up on overdue payments
• Negotiate repayment plans and solutions that are fair and achievable for both the customer and the business.
• Maintain accurate and up-to-date records of all customer interactions and payment arrangements.
• Work collaboratively with internal departments to resolve account discrepancies or disputes.
• Achieve daily, weekly, and monthly collection and performance targets.
• Ensure all collection activities comply with company policies and legal guidelines
• Contribute to a positive team environment focused on continuous improvement and service excellence. 

Skills and experience required:

• Candidate needs to be flexible in terms of working hours 
• Excellent communication, negotiation, and interpersonal skill
• Strong attention to detail and accuracy in maintaining customer records.
• Ability to handle difficult conversations professionally and empathetically.
• Proficiency in Microsoft Office (especially Excel) experience with CRM systems is an advantage.
• Prior experience in debt collection, customer service, or finance is preferred but not essential.
• Self-motivated, target-oriented, and able to thrive in a fast-paced environment.

Remuneration & Benefits

• Competitive salary package
• Medical benefits
• 24/7 transportation
• Ongoing career development and training
• A secure career with a fast-growing company
• Inclusive workplace culture
• International travel

How to Apply: Your professional CV and cover letter must be submitted via email to careers@fj.pepper-advantage.com which must include details of 3 non-related professional referees.

All applications must be submitted by 20th November 2025. We thank all applicants for their interest; however, only those who are shortlisted will be contacted.

At Pepper Advantage, we believe that diversity drives innovation. We welcome candidates from all backgrounds to apply and become part of our global success story.