Carpenters Motors - Service Advisor

Full time Automotive, Sales & Repair

Job Description & Skills/Qualifications Required

Carpenters Motors, a division of Carpenters Fiji Pte Limited and a recognized leader in the Motoring Industry in Fiji, is seeking applications from interested candidates for the role of Service Advisor to be based at Carpenters Motors – Light Mechanical Repairs in Suva.  If you believe that you are ready to join our dynamic team we want to hear from you!

Responsibilities:

  • Schedule and book appointments, vehicle drop-offs and pick-ups.
  • Estimate cost and completion time and settle customer accounts.
  • Coordinate activities to ensure repair work is fixed right the first time and completed on time.
  • Inspect every finished repair order for proper completion, pricing accuracy, and legibility.
  • Handle customer complaints within level of control to ensure maximum customer satisfaction and retention.    

Requirements:

  • Form 6 pass and/or Trade Certificate/Diploma in relevant field.
  • 1-2 years’ experience in automotive service environment preferred.
  • Knowledge of vehicle parts and servicing.
  • Excellent customer service and communication skills.
  • Ability to accomplish goals and meet deadlines.
  • Valid and clean driving license will be an advantage.  

How to Apply:

Written applications, with a detailed resume covering qualifications and experiences are to be forwarded to the under mentioned no later than 14th December 2024

Manager Human Resources 
Carpenters Motors
P O Box 299
Suva

Applications can also be emailed to m.narayan.ho@carpenters.com.fj

Only shortlisted candidates will be contacted for an interview.

Job Functions

Customer Service Officer

Industry

Automotive

Job open to:

Fiji Residents Only