Job Description & Skills/Qualifications Required
- With your own signature flare, you’ll turn our high standards into memorable meals for every guest.
- Greet guests in a pleasant manner.
- Take beverage and food orders in a prompt and professional manner.
- Prepare beverages requested by guests using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.
- Coordinate food service with restaurant(s) for bar/lounge guests if applicable.
- Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- Follow established hotel safety protocols and procedures at all times.
- Immediately report any safety/service incident to the supervisor or manager on duty.
- Take action to solve guest problems/complaints using appropriate service recovery guidelines.
- Perform other duties as assigned.
What we need from you:
- At least 2 year’s experience in a 5-star Resort or restaurant setting.
- An outgoing and pleasant personality, with a proactive approach.
- Efficient, flexible, able to work under pressure to ensure impeccable and seamless service.
- Strong organizational skills.
- Experience and ability to lead and motivate a small team.
- Excellent English verbal and written communication skills.
- Ability to prioritize and organize workload independently when required.
- Team player.
- Meticulous attention to detail.
How do I deliver this?
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What we offer
In return we'll give you a competitive salary package including, free transfers within the Nadi area to the resort and back, food and beverage discount, discounted room rates worldwide and the opportunity to progress your career with IHG®.
Most importantly, we'll give you the room to belong.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.
How to apply (PLEASE USE CORRECT EMAIL)
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests. E-mail a letter of application and résumé in the first instance to recruitment.cpfiji@ihg.com by 1600hrs, Monday 16th September, 2024.
Job Functions
Industry
Job open to:
