Customer Support Specialist [Suva, Fiji]

  • GO2 Solutions
  • Fiji Development Bank, 360 Victoria Parade, Suva, Fiji
  • Jul 18, 2024
Full time Information & Web Technology

Job Description & Skills/Qualifications Required

Are you fueled by a passion for customer service and technology innovation?

We are seeking a skilled, full-time Customer Support Specialist to join our team. You will help support and educate our customers on Geotab’s advanced telematics solutions. Your role includes assisting with data collection, processing hardware orders smoothly and conducting training sessions. Your efforts will be key in helping our customers maximize the benefits of our technology.

Responsibilities:

  • Engage closely with international clients, offering expert support on Geotab telematics solutions.
  • Skillfully gather and analyze customer data to deliver tailored solutions.
  • Efficiently manage hardware orders and maintain meticulous inventory records.
  • Lead comprehensive remote training sessions to empower clients with operational insights.

Qualifications:

  • A Diploma Certificate or equivalent practical experience, showcasing your academic and professional dedication.
  • Proven track record with a minimum of 2 years in customer support, highlighting your commitment to excellence.
  • Exceptional organizational prowess and adept time management skills to thrive in a fast-paced environment.
  • Having experience in Fleet Management Software will be highly beneficial.

Benefits:

  • Competitive salary package, reflective of your expertise and contributions.
  • Ongoing training and development opportunities.
  • Health and wellness programs.
  • Collaborative and innovative work environment.

Application open for Fiji citizens only.

Job Category: Customer Support Specialist
Job Type: Full Time
Job Location: Suva

Job Functions

Customer Service Officer, Data Entry Staff

Industry

Information & Communication Technology

Indoor/Outdoor

Indoor

Job open to:

Fiji Residents Only

Other Information (Attachments)