Front Office Clerk- Island Based Position

Front Office Clerk- Island Based Position 

Join Our Front Office Team at Mantaray Island Resort!

Are you ready to be part of a team that defines exceptional customer service and takes pride in setting the gold standard in the Tourism Industry? At Mantaray Island resort, we are more than just a company; we are a family committed to delivering unforgettable experiences. Join us as a Front Office Clerk and become the welcoming ambassador of our tropical paradise. 

As a Front Office Clerk, you will play a crucial role in ensuring a positive first impression for our clients. Your primary responsibilities will include: 

• Greeting and welcoming clients and visitors with a warm and friendly manner. 

• Managing the front desk area and maintaining a neat and organized workspace.

• Taking bookings/ reservations of guests.  

• Answering phone calls and directing them to the appropriate personnel. 

• Assisting with client inquiries and providing information about our services. 

• Handling mail and package deliveries. 

• Maintaining office supplies and ordering as needed. 

• Collaborating with team members to provide administration support. 

Required skills and pre- qualifications for the jobs are as follows:                      

1. High school diploma or equivalent. 

2. Must have experience in a Resort/Hotel Front Office.

3. Excellent communication and interpersonal skills. 

4. Professional appearance and a customer-oriented attitude.

5. Must be fluent in spoken English and possess the ability to work in a team.

6. Strong organizational and multitasking abilities. 

7. Proficiency in using office software and equipment. 

8. Experience in using reservation and booking software/ systems is a plus.

9. Honest & Flexible with a “Can Do” Attitude.

How to apply

If you are a friendly and organized individual who enjoys being the face of a company, we would love to hear from you! Please send in the following: 

1. Photo 

2. Detailed CV including referees

3. Cover letter

4. No certificates needed, only upon request.

We offer a competitive remuneration package with company benefits.

Include a telephone contact that should be sent to the following email address: vacancy@mantarayisland.com