Front Office Clerk- Island Based Position

  • Mantaray Island Resort
  • Mantaray Island Resort, Yasawa Islands, Fiji
  • Nov 20, 2023
Full time Hospitality & Tourism

Job Description & Skills/Qualifications Required

Front Office Clerk- Island Based Position 

Join Our Front Office Team at Mantaray Island Resort!

Are you ready to be part of a team that defines exceptional customer service and takes pride in setting the gold standard in the Tourism Industry? At Mantaray Island resort, we are more than just a company; we are a family committed to delivering unforgettable experiences. Join us as a Front Office Clerk and become the welcoming ambassador of our tropical paradise. 

As a Front Office Clerk, you will play a crucial role in ensuring a positive first impression for our clients. Your primary responsibilities will include: 

  • Greeting and welcoming clients and visitors with a warm and friendly manner. 

  • Managing the front desk area and maintaining a neat and organized workspace.

  • Taking bookings/ reservations of guests.  

  • Answering phone calls and directing them to the appropriate personnel. 

  • Assisting with client inquiries and providing information about our services. 

  • Handling mail and package deliveries. 

  • Maintaining office supplies and ordering as needed. 

  • Collaborating with team members to provide administration support. 

Required skills and pre- qualifications for the jobs are as follows:                      

  1. High school diploma or equivalent. 

  2. Must have experience in a Resort/Hotel Front Office.

  3. Excellent communication and interpersonal skills. 

  4. Professional appearance and a customer-oriented attitude.

  5. Must be fluent in spoken English and possess the ability to work in a team.

  6. Strong organizational and multitasking abilities. 

  7. Proficiency in using office software and equipment. 

  8. Experience in using reservation and booking software/ systems is a plus.

  9. Honest & Flexible with a “Can Do” Attitude.


How to apply

If you are a friendly and organized individual who enjoys being the face of a company, we would love to hear from you! Please send in the following: 

  1. Photo 

  2. Detailed CV including referees

  3. Cover letter

  4. No certificates needed, only upon request.


We offer a competitive remuneration package with company benefits.

Include a telephone contact that should be sent to the following email address: 

Job Functions

Front Office & Guest Services


Hospitality & Tourism


Indoor, Outdoor

Job open to:

Fiji Residents Only