Job Vacancy: Account Manager
Company: Our Pacific Office
About Us: Our Pacific Office is a leading outsource company dedicated to providing top-notch talent to our clients worldwide. We pride ourselves on delivering excellent service and support to our valued clients while maintaining a culture of teamwork, integrity, and innovation.
Position Overview: We are currently seeking a motivated and detail-oriented Account Manager to join our dynamic team. As an Account Manager, you will play a vital role in ensuring the efficient processing of data and providing exceptional customer service to our clients.
Key Responsibilities: As an Account Manager at Our Pacific Office, your responsibilities will include:
· Examine and confirm electricity and gas data through manual processes or the utilization of designated software. Create presale reports and proposals.
· Coordinate installation and commissioning tasks in collaboration with the field services team and contractors.
· Generate and present regular management reports.
· Engage directly with customers via phone and email to address inquiries and generate quotes.
· Invoice validation
· Renewal of electricity and gas contracts with existing clients
· Value adds sales of products and services sold by the company
· New client sales where appropriate
· Manage all client interaction with the company
Qualifications: To be successful in this role, you should possess:
· Strong attention to detail and accuracy in data entry and record keeping.
· Excellent communication and interpersonal skills.
· Proficient in computer applications, including Microsoft Office, Google and Zoho CRM
· Ability to work independently and as part of a team.
· Strong problem-solving skills and a customer-centric mindset.
· Adherence to ethical standards and confidentiality requirements.
· Authentic enthusiasm for decarbonization and renewable energy.
· Proficient in handling numbers and systems.
· Possess an understanding of the principles of excellent customer service.
· Experience with energy services a bonus but not essential.
Benefits: Working with Our Pacific Office comes with several benefits, including:
· Competitive Rates
· Ongoing professional development and training opportunities.
· A supportive and collaborative work environment.