We are looking for an outgoing, highly motivated and skilled Reservations Sales Officer to join our team in our Denarau mainland office
Provide Resort Information, itineraries and prices
Use selling techniques to promote the Resort and what we offer.
Handle Customer complaints or concerns
Advise guests on terms and conditions of booking eg. cancellation policies
Monitor Bookings Online/Direct and send out confirmation emails
Process Payments and Refunds
Required skills and knowledge:
Course in Computers, language and communications are an asset
Excellent command in English (spoken and written) is a must
Excellent telephone manner etiquette are required
Excellent customer service skills
Knowledge in Property Management Systems and OTAs is an asset.
Previous experience in marketing and sales is an asset
Closing Date: 24th March 2023
CV’s with Application Letter and Photo to:
Mantaray Island Resort is situated in the pristine Northern Yasawa group of islands. Our island is surrounded by stunning coral reefs that house dive sites for any level of expertise.