Reservation Sales Officer

  • Mantaray Island Resort
  • Port Denarau Marina, Denarau Island, Fiji
  • Mar 17, 2023
Full time Hospitality & Tourism

Job Description & Skills/Qualifications Required

We are looking for an outgoing,  highly motivated and skilled Reservations Sales Officer to join our team in our Denarau mainland office


  • Provide Resort Information, itineraries and prices

  • Use selling techniques to promote the Resort and what we offer.

  • Handle Customer complaints or concerns

  • Advise guests on terms and conditions of booking eg. cancellation policies

  • Monitor Bookings Online/Direct and send out confirmation emails

  • Process Payments and Refunds


Required skills and knowledge:

  • Course in Computers, language and communications are an asset

  • Excellent command in English (spoken and written) is a must

  • Excellent telephone manner etiquette are required

  • Excellent customer service skills

  • Knowledge in Property Management Systems and OTAs is an asset.

  • Detail-oriented

  • Organizational skills

  • Previous experience in marketing and sales is an asset

Closing Date: 24th March 2023
CV’s with Application Letter and Photo to:

Job Functions

Receptionists, Reservations Agent, Sales Representatives and Consultants


Hospitality & Tourism