IT Support

  • The Naviti Resort
  • Naviti Resort, Queens Road, Fiji
  • Nov 24, 2022
Full time Hospitality & Tourism

Job Description & Skills/Qualifications Required

IT Support
The Naviti Resort on the Coral Coast and a member of Warwick Hotels and Resort which has over 60 Hotels, Resorts and spas
worldwide in locations including Europe, USA, Asia, Africa, and the Pacific.
This challenging and exciting position requires a dedicated individual with initiative and self- motivation. The successful applicant will report directly to the Regional IT Manager – Pacific. The ideal candidate is expected to have the following:

Qualification and attributes:

 Diploma/Certificate in Information Technology or Computer and Network related courses.
 Minimum 2 years’ experience in hotel system’s core applications Opera, Micros, Alcatel Lucent, MYOB etc.
 First line ICT technical support is provided for all end users;
 Provide ongoing user access and operational support for the hotel systems.
 Provide person to person telephone support to troubleshoot, diagnose and resolve common end user issues.
 Must be a team player and possess excellent command of written and spoken English.
 Under strict guidance and delegation of ICT Administrator perform basic server administration.
 LAN/WAN connectivity support and troubleshooting.
 Install, troubleshoot and maintain standard licensed desktop operating systems like Windows 10 OS.
 Install, configure, troubleshoot and maintain standard desktop endpoint computers like desktop systems,
laptops, All-in-One system, tablet, etc.
 Regularly update ICT fixed asset inventory for audit purposes.
 Recommend best hardware type and specification for end users best suited for their scope of work
 Recognize and address underlying customer needs, in addition to those expressed overtly;
 Flexible with working hours and must have clean police record.
 Able to own, run and execute tasks with minimal supervision.
 Ability to interact across various levels in the organization.
 Fully Vaccinated

Should you find this position of interest and consider yourself a suitable candidate meeting the above requirements please send in your written applications enclosing a detailed CV with accompanying references, proven record of qualifications and experience should be marked confidential and addressed to:

Human Resources Manager
 Naviti Resort
 P.O Box 29,
 Korolevu
 e-mail: recruitment.naviti@warwickhotels.com  Applications close on 30th November 2022
 

Job Functions

IT Officers and Analysts

Industry

Hospitality & Tourism

Indoor/Outdoor

Indoor