Are you interested in selling Holiday Packages from Fiji and the South Pacific? Do you thrive in a high performing culture? As a South Pacific holiday package wholesaler with a strong focus on selling Fiji to Australia and the world, we are interested in hearing from sales professionals in Suva who have an interest in joining Hideaway Holidays that is growing and developing its culture and people into high performing specialist consultants.
You will be corresponding with clients on Leads and Enquires from the Hideaway Holidays Website: www.hideawayholidays.com.au through all communication channels (email, online chat, social media, telephone and instant messaging) and using an intuitive and intelligent customer relationship management system to deliver sales proposals to prospects.
You are required to perform the following:
ROLE AND RESPONSIBILITIES
You will be required to fulfil the following tasks in your role
-Deliver outstanding customer services on all channels
-Effectively own all customer elements of reservations (quoting, customer service, bookings, amendments, service management)
-Embrace ongoing training and keep your own self-evaluation logbook
-Execute point to point itineraries, bookings, and commands within the Amadeus GDS
Key Skills & Competencies
•Strong proven sales performance with ability to speak and convince customers
•Strong English communication skills written and oral
•Excellent work ethic and emotional intelligence
•Ability to be self-sufficient and accountable
•Understanding and experience with Microsoft Office Suite of applications (Word, Outlook, Excel, PowerPoint, SharePoint)
•Previous experience in the travel industry highly regarded but not essential
•Understanding of the tourism industry highly regarded (wholesale to retail distribution networks and the technologies)
•Technologically savvy and able to demonstrate adoption of new technologies with ease
Note: you must prepare a covering letter and email a resume including three contactable references within to the following email address below.
NOTE: Only short-listed candidates will be contacted
Email: Human Resources
Hideaway Holidays is a wholesaler specialist travel agency for the South Pacific. As an Australian owned company, with over 40 years of experience of partnering with scores of hotels across 11 South Pacific countries, our experts know how to organise the perfect South Pacific escape! Our partner hotels and resorts span across destinations such as Fiji, Cook Islands, American Samoa, Islands of Tahiti, Micronesia, Niue, Tonga, Vanuatu, New Caledonia, Samoa and Solomon Islands. From preparing, planning and executing the full range of holidays to getting together a flawless Fijian wedding with traditional choirs and warriors – we’ve accomplished all. Our intimate knowledge of the South Pacific includes the right five-star venue for a ‘work hard, play hard’ off-site conference – or a cosy private island paradise for a honeymoon!