Service Coordinator- Carptrac

  • Carpenters Fiji PTE Limited
  • 1 Carpenter Street, Suva, Fiji
  • Sep 21, 2022
Full time Automotive, Sales & Repair

Job Description & Skills/Qualifications Required

An excellent opportunity has become available for a dedicated and motivated Service Coordinator to join Carptrac - Raiwai Branch.   

This role is critical to the operations of the dealership therefore the successful candidate will need to be focused on maintaining the highest level of customer service.

Key Duties:

  • Manage Carptrac Service Department and ensure the department operates efficiently, controlling costs and building a loyal clientele.
  • Maintain good employee relationships, setting and obtaining sales objectives and maintaining service.
  • Ensure customer experience that meets or exceeds the manufacturers customer satisfaction index.
  • Develop and Implement business plans, extensively market all services to optimize sales revenue.
  • Provide leadership, guidance and support to team members.
  • Establish and maintain a good working relationship with customers to encourage repeat referral business.
  • Liaise with parts department as appropriate to ensure proper stocking of high use parts.


  • Experience in a similar role in the automotive industry and caterpillar brand heavy machinery.
  • Relevant Tertiary qualification and proven records of caterpillar trainings.
  • Ability to lead and supervise a team.
  • Excellent interpersonal, communication and presentation skills.
  • Strong negotiation skills and the ability to continuously pursue opportunities, with a view to widening clientele base.

How to Apply

If you have the drive and enthusiasm to succeed then we will surely like to hear from you! Written Application and detailed CV can be submitted on by clicking on "Apply Now" or emailed to 

Applications close at 4.00pm on Friday 7th October, 2022.

Only shortlisted candidates will be contacted.

Job Functions

Other Trades & Services, Service Manager




Indoor, Outdoor

Job open to:

Fiji Residents Only